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Excellent communication and went to the trouble of supplying a better model when the other was not available.
Integrity + Recommend
Friendly seller! Product came suuuuper fast! Very happy customer :-)
Fast response, quick delivery and item as described. Best seller! Thank you so much Ben (;
When I started to look for a tufting gun, didn't know anything about tufting, and Ben helped me out for my very first tufting set up. Thank you so much for great communications, fast response and sharing informations. Very reliable seller.
Loved my experience buying from TuftCity!
I was looking for primary backing material for a personal project and was stoked to have found an Australian stockist selling by the metre! It came beautifully packaged (with a handwritten note!).
I really appreciate the seller's care and willingness to help - Thank you Ben! Can't wait to see what else TuftCity has to offer (:
After being unable to find anyone in the US to ship a tufting gun to me in Hawaii (outrageous shipping costs or just denied to ship to Hawaii altogether)I found Tuft City based in Australia.
Benjamin is so nice and easy to work with and kept me in contact every part of the sale/delivery. My item was shipped DHL with tracking number. Arrived safe and sound a week early. If you have any concerns about international sales my experience was excellent and secure the whole way.